UK Business Change of Address Checklist
Moving your business to a new address involves far more than shifting furniture and equipment. Miss a notification and you risk penalties from Companies House, lapsed insurance cover, missed deliveries, or confused clients. This checklist covers every organisation, authority, and platform you need to update, in the right order.
Work through each section before, during, and after your to make sure nothing slips through.
In this guide:
Companies House and HMRC
Banks and Financial Institutions
Insurance Providers
Clients and Customers
Suppliers and Service Providers
Utilities
Staff Communications
Royal Mail and Post
Council and Business Rates
Online Presence and Directories
Internal Systems and Records
Move Day Checklist
Before You Move: The Legal Obligations
Get these done first. They carry deadlines and penalties.
Companies House
Update your registered office address at Companies House within 14 days of the change (legal requirement for limited companies)
Update your SAIL (Single Alternative Inspection Location) address if applicable
Confirm the new address appears correctly on the Companies Register
Update the details of all directors if their service addresses are affected
You can update your registered address via the Companies House WebFiling service or by filing form AD01. Missing the 14-day window can result in a formal warning and a fine.
HMRC
Notify HMRC of your new business address through your online tax account or by post
Update your VAT registration address (if VAT registered) via the HMRC VAT online portal
Update your PAYE employer address if you run payroll
Update your Corporation Tax correspondence address
Update your Self Assessment address if you are a sole trader or partnership
Confirm HMRC has acknowledged the change before your first filing deadline at the new address
HMRC will not automatically update your address across all tax registrations. Each one may need a separate notification.
Banks and Financial Institutions
Notify your business bank and update account records
Update the address on all business credit cards and charge cards
Notify any lenders or finance providers covering equipment, vehicles, or business loans
Update your address with any merchant services or card payment providers
Notify your pension provider if the business contributes to employee pensions
Update any investment or savings accounts held in the company name
Most banks require written confirmation or a branch visit for registered address changes. Allow 5 to 10 working days before you need documents sent to the new address.
Insurance Providers
Notify your business contents insurance provider of the new address and premises details
Notify your public liability insurance provider
Notify your employers liability insurance provider
Notify your professional indemnity insurance provider
Notify your commercial vehicle insurance provider
Confirm your cover is valid from the date of the move at the new location
Obtain written confirmation that your policy has been updated
Check whether the new premises require any additional cover based on size, location, or security setup
Your existing insurance policy may be invalidated if your insurer is not notified before the move. Do not wait until after moving day. Every we carry out includes goods-in-transit and public liability insurance as standard.
Clients, Suppliers, and Partners
Clients and Customers
Send a direct email or letter to all active clients at least four weeks before the move
Include the new address, effective date, and confirmation there will be no disruption to service
Update your email signature with the new address
Update all client-facing documents including proposals, contracts, invoices, and letterheads
Update your website contact page, footer, and About page
Update any client portals or account systems that display your address
Post a social media announcement with the new location and move date
Add a banner or notice to your website homepage during the transition period
Suppliers and Service Providers
Notify all regular suppliers of the new delivery address
Update billing addresses with all suppliers to avoid invoices going to the old location
Notify your IT support or managed service provider
Notify your cleaning and facilities management company
Notify your waste collection and recycling provider
Notify your security company and update any alarm registration details
Notify your franking machine provider and update postage settings
Notify any couriers or delivery accounts (DHL, DPD, UPS, Royal Mail business accounts)
Update your address with any software subscriptions where it appears on billing or contracts
If you use a for the move, confirm the new delivery address and access details with them in advance
Utilities
Getting utilities live before move day prevents downtime from day one.
Contact your electricity supplier and arrange a supply transfer or new connection at the new address
Contact your gas supplier if applicable
Contact your water supplier for commercial accounts
Arrange broadband and telephone lines at the new office well in advance (lead times can be four to six weeks)
Confirm installation dates with your IT team or telecoms provider before committing to a move date
Take final meter readings at your old premises on the day you leave
Take opening meter readings at the new premises on your first day
Cancel or transfer any existing utility direct debits to the new address
Notify your business energy broker if you use one
Staff Communications
Announce the move to all staff as early as possible with a confirmed move date
Share the new address, postcode, and transport links in writing
Address any changes to commuting routes, parking, and travel costs
Confirm whether any changes to working arrangements apply during or after the move
Update HR records with the new office address
Update any employment contracts or staff handbooks that reference the old address
Brief your team on move day roles covering who is responsible for what, when, and where
Confirm who has keys, access codes, and alarm details for the new premises
Update company-issued documents that display the office address
Royal Mail and Post
Set up a Royal Mail business redirection from your old address to the new one (allow at least five working days to set up)
Choose a redirection period of at least six months to catch slow-updating contacts
Inform regular senders directly rather than relying on redirection for critical correspondence
Notify any PO box services or mailroom providers
Council and Business Rates
Notify the local council at your old address that you are vacating the premises
Register for business rates at your new council if you are moving to a different local authority area
Check whether your new premises qualify for Small Business Rate Relief
Confirm the rateable value of your new premises and budget accordingly
Cancel any existing direct debits for business rates at the old address only once the final bill is settled
Online Presence and Directories
Search engines and directories will continue sending customers to your old address until you update them.
Update your Google Business Profile with the new address (changes typically go live within 3 days but may require re-verification)
Update your Bing Places listing
Update your Apple Maps listing
Update your LinkedIn company page
Update your Facebook business page
Update any industry directories or trade association listings
Update Yell, Thomson Local, and any other local business directories
Update any paid advertising accounts where the address appears in ad copy or extensions
Update your website footer, contact page, and schema markup
Internal Systems and Records
Update your CRM system with the new company address
Update your accounting software (Xero, QuickBooks, Sage) with the new address on invoices and quotes
Update all document templates including quotes, proposals, contracts, invoices, and letterheads
Update your company email footer across all staff accounts
Update your internal intranet or staff portal if the address is displayed
Update any printed materials you have in stock or on order
Review any regulatory registrations that include your address (ICO data protection registration, sector licences, trade body memberships)
Move Day Checklist
Confirm arrival and departure times with your team
Ensure all boxes are clearly labelled with the destination room at the new office
Take photos of equipment setups before disassembly so IT and AV can be reinstated correctly
Complete a final walkthrough of the old premises before handing over keys
Confirm utilities are live at the new address before the team arrives
Have the new address and access codes distributed to all key staff in writing before move day
If you opted for a , confirm the crew arrival time and room plan the day before
If you need items held between addresses, arrange in advance so nothing is left without a home on the day
For specialist items such as server racks, gym equipment, or display units, confirm handling plans with your team before move day
Need Help Moving Your Office in Kent?
Fast Track Removals handles and across South East London. We plan the move around your schedule, work outside business hours where needed, and make sure your team arrives at the new office with everything in place.